Thursday, August 28, 2008

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Frequently Asked Questions

Q. Are these APARTMENT MOVES Moving Planners really free?

A. Yes! The Moving Planners are FREE to all properties through the generous support of the program sponsors.

Q. I already have a welcome kit; isn't this Moving Planner redundant?

A. The APARTMENT MOVES Moving Planner actually complements your welcome kit. It has been designed to be distributed when a resident selects your community before they move in.

Q. When and how should I give out the Moving Planners?

A. As soon as the resident decides on your property and begins the process of submitting an application and deposit. The Moving Guide can help them to get started planning their move. Please do not wait to distribute APARTMENT MOVES moving day -- then it's too late for them to utilize the offers in the folders.

Q. Can I add materials to APARTMENT MOVES?

A. Yes, as long as they do not compete with the current sponsors. These sponsors have paid for this program - to provide the Moving Planners FREE for you.

Q. How do I benefit from distributing the APARTMENT MOVES Moving Planner? What's in it for me?

A.

  • A resident who is grateful for the savings and information is happy they selected your community; this reinforces professionalism and can generate referrals and future renewals.
     

  • The checklists and helpful tips make for a smooth and well-planned moving day, which saves you time and hassle.

Q. How can I customize APARTMENT MOVES?

Include your business card on the back folder pocket. Feel free to add any information that will assist your resident with their move (please note the exceptions above).You can also add:

A.

  • phone numbers for local utilities
     

  • map (and phone numbers) of local sights, i.e., movie theaters, restaurants, parks, etc.
     

  • move-in inspection checklist
     

  • letter thanking your resident for applying to your community.

     

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